Job Description
Become a part of our caring community and help us put health first
Work Schedule: Full-time/40 Hours
Position Type: On-site
Branch Location: Morehead City, NC
The RN Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel.
-
Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed.
-
Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies.
-
Manages the assignment of caregivers.
-
Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed.
-
Instructs and guides clinicians to promote more effective performance and delivery of quality home care services and is available at all times during operating hours to assist clinicians as appropriate.
-
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC).
-
Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations.
-
Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning.
-
Works in conjunction with the Branch Director and Company Finance Department to establish location’s revenue and budget goals.
-
Participates in sales and marketing initiatives.
-
Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures.
-
Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations.
-
Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards.
-
Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed.
-
Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles.
-
Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements.
-
Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities.
-
Provides direct patient care on an infrequent basis and only in times of emergency.
-
Acts as Branch Director in his/her absence.
-
Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards.
-
Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff.
-
Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs.
-
Performs other related duties as assigned or requested.
Use your skills to make an impact
Required Experience/Skills:
- Graduate of an accredited School of Nursing.
- Active/unrestricted state license as a Registered Nurse.
- Proof of current CPR.
- Valid driver’s license, auto insurance and reliable transportation.
- Two years as a Registered Nurse with at least one-year of management experience in a home care, hospice or equivalent environment.
Additional Information
- Home Health working experience, preferred.
- Direct management experience leading a multidisciplinary team with a minimum of 7 employees, preferred.
- Experience with Homecare Homebase (HCHB) software and OASIS, preferred.
- Strong clinical background in home care operations and quality assurance, preferred.
- Normal Hours of Operation: M-F / 8a-5p (ET)
- On-Call Expectation: Yes, rotating on-call shift.
- Branch Size: Moderate
- Bonus Eligible: Yes, quarterly and annual incentive eligible.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$76,800 – $105,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Job description
Work Location: Morehead City, NC, US,
Become a part of our caring community and help us put health first
Work Schedule: Full-time/40 Hours
Position Type: On-site
Branch Location: Morehead City, NC
The RN Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel.
-
Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed.
-
Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies.
-
Manages the assignment of caregivers.
-
Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed.
-
Instructs and guides clinicians to promote more effective performance and delivery of quality home care services and is available at all times during operating hours to assist clinicians as appropriate.
-
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC).
-
Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations.
-
Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning.
-
Works in conjunction with the Branch Director and Company Finance Department to establish location’s revenue and budget goals.
-
Participates in sales and marketing initiatives.
-
Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures.
-
Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations.
-
Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards.
-
Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed.
-
Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles.
-
Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements.
-
Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities.
-
Provides direct patient care on an infrequent basis and only in times of emergency.
-
Acts as Branch Director in his/her absence.
-
Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards.
-
Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff.
-
Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs.
-
Performs other related duties as assigned or requested.
Use your skills to make an impact
Required Experience/Skills:
- Graduate of an accredited School of Nursing.
- Active/unrestricted state license as a Registered Nurse.
- Proof of current CPR.
- Valid driver’s license, auto insurance and reliable transportation.
- Two years as a Registered Nurse with at least one-year of management experience in a home care, hospice or equivalent environment.
Additional Information
- Home Health working experience, preferred.
- Direct management experience leading a multidisciplinary team with a minimum of 7 employees, preferred.
- Experience with Homecare Homebase (HCHB) software and OASIS, preferred.
- Strong clinical background in home care operations and quality assurance, preferred.
- Normal Hours of Operation: M-F / 8a-5p (ET)
- On-Call Expectation: Yes, rotating on-call shift.
- Branch Size: Moderate
- Bonus Eligible: Yes, quarterly and annual incentive eligible.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$76,800 – $105,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Request an Accommodation
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact yourcareer@humana.com for assistance.
Employment Fraud Notice
Centerwell will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.
California Resident Applicants
If you are a California resident applying for a position and would like to review our California Applicant Privacy Policy, click here: CA Resident Applicant Privacy Policy
Learn more about CenterWell
As one of the nation’s leaders in home healthcare, CenterWell Home Health has been providing personalized, compassionate care to patients for more than 40 years. We employ a highly skilled team of clinicians and therapists, and provide a full range of home health services – including nursing, physical, occupational and speech therapy, assistance with daily activities and a variety of specialties.
Learn more about CenterWell
As one of the nation’s leaders in home healthcare, CenterWell Home Health has been providing personalized, compassionate care to patients for more than 40 years. We put patients and their families at the center of everything we do, helping them lead healthier, happier lives. Our skilled care teams deliver comprehensive, personalized care to help patients recover in the comfort and safety of home. Through our multi-disciplinary approach, we give patients the tools they need to manage their health with confidence, maintain their independence and get back to doing what they love.
Our Growing National Footprint
CenterWell Senior Primary Care is on the fast track of becoming the nation’s preeminent provider of primary care for adults ages 65 and older.
Our mission is to deliver best-in-class wellness and preventative care to seniors that improves not only their health, but the quality of their lives.
Our values drive everything we do
Caring
Caring
Caring is everything. It’s who we are, it’s how we work, it’s in the business we’re in.Curious
Curious
Because we care, we are always Curious to learn how to better serve our members and patients, and better support our fellow associates.Committed
Committed
With conviction to our purpose, we are Committed to differentiate and sustain our business for the future.Request an Accommodation
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact yourcareer@humana.com for assistance.
Employment Fraud Notice
Centerwell will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.
California Resident Applicants
If you are a California resident applying for a position and would like to review our California Applicant Privacy Policy, click here: CA Resident Applicant Privacy Policy